Dear Orna: I'm starting a new job next week and I'm really nervous. I've been at my old job for nearly five years and I know everyone and everything. Now I will be starting from scracth. How can I get off on the right foot? - Signed: FEELING AWKWARD.
The first week of a new job is a whirlwind of introductions, meetings and details. And there is no getting around being the new kid on the block, but there are some secrets to ensuring a successful start.
First, remember that they want you! They hired you for a reason and are happy that you're there. So keep that in mind for comfort.
And now, I am not going to tell you to just be yourself. In fact, my suggestion is to NOT be yourself - not just yet, anyway. Show some restraint until you get a feel for the organization. So, if you're a naturally bubbly, hyper-energetic person, then tone it down a notch. You don't want to scare people. Likewise, if your default gear is quiet and slow, then have an extra cup of coffee and practice your outgoing smile. Ease into your personality until you figure out who's who, which lines you can cross and what the cultural norms are in your new environment.
Learn Important Stuff First
You'll be getting a lot of new information and the best way to make a good impression is to be a quick learner. Here's the trick to that: carry a pad and pen with you everywhere you go and take lots of notes! In fact, you will make your co-workers feel special if they notice you writing down information they share with you. Besides key details like where's the coffee and best local lunch places, be sure to jot down names and positions. That is the most important information for you to learn early on. When you remember people's names, the projects their working on or the recommendations they gave you - - - they will really appreciate it and will always be happy to help you again.
Build a Relationship With Your New Boss
Think of your manager as a person you help, not a person who tells you what to do. Your manager hired you to help them get things done. The more you help your manager achieve their goals and targets, the more highly you will be valued. Plus, you'll find it a lot easier to work hard when you feel you're helping someone instead of obeying them.
Listen First
When I was in a management training program many years ago, our instructor gave us very valuable advice. He said: "You have two ears and one mouth, use them in that proportion." In other words, even if you were hired to make changes to the existing work process or bring a fresh perspective and new ideas, keep them to yourself the first few days. The best way to win people's trust is by listening to them. Show respect for their opinion and seek feedback before jumping in with your new solutions.
When all else fails . . . bring donuts!
